EECT 1300 (NT) - Technical Customer Service

Semester Credit Hour(s): 3 Lecture Hour(s) Each Week: 2 Lab Hour(s) Each Week: 3

General principles of customer service within a technical environment. Topics include internal/external customer relationships, time-management, best practices, and verbal and non-verbal communications skills.
Prerequisite(s): BCIS 1305 or ITSC 1309 and CPMT 1305
Fees: Course Fee $50 When Offered: Sp Coordinating Board Approval Number: 1503030000
Note: High-cost Workforce Development Fee