Semester Credit Hour(s):3 Lecture Hour(s) Each Week: 3 Lab Hour(s) Each Week: 0Study of human and customer relations, and customer satisfaction in the automotive service industry. Emphasis on management and building relationships between the service department and the customer. Fees: High-Cost Workforce Education fee; High Demand Program fee: $4 per credit hour When Offered: Sp Coordinating Board Approval Number: 4706040020
